Customer Service
Your satisfaction is at the heart of everything we do.
With passion and precision, we craft exceptional experiences
designed to meet your needs and exceed your expectations —
because you always deserve the very best.
Fire Pump Systems
To get the best offers and prices tailored to your needs, we provide a quick and easy request-a-quote service.
Design & Consulting
We provide integrated safety solutions, from system design to technical consulting, tailored to meet your project requirements with accuracy and efficiency.
Safety Projects
We deliver safety system projects with expertise and professionalism, ensuring the protection of facilities and people.
Maintenance Contracts
We provide comprehensive, scheduled maintenance plans that ensure optimal system performance and safety — keeping your facilities secure at all times.
مضخات الحريق
للحصول على أفضل العروض والأسعار المصممة خصيصًا لتلبية احتياجاتكم، نوفر خدمة طلب السعر بسهولة وسرعة
التصميم والإستشارات
نقدم حلول شاملة لمشاريع السلامة، بدءًا من تصميم الأنظمة بأعلى المعايير العالمية، وصولًا إلى الاستشارات الفنية التي تلبي احتياجات مشاريعكم بدقة وكفاءة
تنفيذ مشاريع السلامة
ننفذ مشاريع أنظمة السلامة بخبرة واحترافية تضمن حماية المنشآت والأفراد
عقود الصيانة
نوفر عقود صيانة دورية وشاملة تضمن استمرارية كفاءة الأنظمة وسلامتها، لتظل منشآتكم في أمان دائم
Fire Pump Installation
We install fire pumps according to the latest standards, ensuring optimal performance in emergency situations.
Operation & Maintenance
To maintain optimal performance of your products, we provide specialized maintenance services combining experience and professionalism. We ensure everything runs seamlessly without interruption.
Technical Support
Whenever you face a challenge, our technical support team is by your side. We deliver fast, innovative solutions with expertise to keep your operations running smoothly.
Warranty Claims
Enjoy hassle-free warranty services. We simplify your claims with speed and accuracy, ensuring you receive your full entitlements with minimal effort.
Frequently Asked Questions
Explore all our FAQs to help you learn more about our services and products.
Yes, we offer two types of certified fire pumps:
ANC product, certified with the local SASO quality mark.
ANC-UL product, certified with the international UL accreditation.
Absolutely. All our pumps are tested using precise standards and modern equipment to ensure the highest quality and performance before delivery.
Yes, we offer professional fire pump installation services to ensure optimal operation. You can request the service directly via the icon above or contact our support team.
Yes, we provide the initial pump commissioning free of charge, performed by our specialized team according to operational guidelines to guarantee proper performance.
No, the pump must be operated by our specialized team to ensure proper setup and avoid any issues. Operating the pump independently will void the warranty.
We strive to deliver pumps as quickly as possible and adhere to the pre-agreed supply schedule to ensure your satisfaction.
Yes, we offer tailored manufacturing services to match your project needs and specifications. Please consult our support team before placing custom orders to ensure proper guidance.
The warranty period varies by product and is provided at the time of purchase. It covers all manufacturing defects.
The warranty covers malfunctions caused by manufacturing defects or materials used, and includes technical support and maintenance as needed.
Yes, we offer comprehensive consulting services to help you choose the most suitable solution for your needs and ensure your project’s success.
You can reach our technical support team via phone, email, visiting our office, or through our website and social media channels. We provide quick responses to resolve any issues.
Contact our technical support team immediately. We will provide guidance or dispatch a specialized team to resolve the issue as quickly as possible.
Perform regular maintenance.
Operate the pump according to the recommended guidelines.
Contact our team for any inquiries or necessary maintenance.
You can also find more tips and guidance on our blog.
Important Information
ماهي علامة الجودة SASO؟
علامة الجودة SASO هي شهادة تُمنح من قبل الهيئة السعودية للمواصفات والمقاييس والجودة (SASO) للمنتجات التي تلتزم بالمواصفات والمعايير المعتمدة في المملكة العربية السعودية. تُعد هذه العلامة دليلاً على أن المنتج آمن وذو جودة عالية، وهو متوافق مع المعايير السعودية، مما يعزز ثقة المستهلكين في المنتج.
مالفرق بين مضخات الحريق التي تحمل علامة الجودة SASO عن غيرها؟
مضخات الحريق التي تحمل علامة الجودة SASO تتميز بالتزامها الكامل بالمواصفات والمقاييس السعودية، مما يضمن جودتها، أدائها الموثوق، وسلامتها العالية في حالات الطوارئ. كما أنها تخضع لاختبارات دقيقة، معتمدة من الجهات التنظيمية، وتوفر دعم ضمان وصيانة معتمد، بخلاف المضخات غير المعتمدة التي قد تفتقر لهذه المزايا، ما يجعلها أقل أمانًا واعتمادية.
What is the SASO quality mark?
The SASO quality mark is issued by the Saudi Standards, Metrology and Quality Organization (SASO) to products that meet the approved specifications and standards in Saudi Arabia. It indicates that the product is safe, high-quality, and compliant with Saudi regulations, giving consumers confidence in its reliability.
What’s the difference between SASO-certified fire pumps and others?
SASO-certified fire pumps fully comply with Saudi standards and regulations, ensuring reliable performance, high safety in emergencies, and overall quality. They undergo rigorous, authorized testing and come with certified warranty and maintenance support. Non-certified pumps may lack these assurances, making them less safe and dependable.
Feel Free to Contact
Contact our technical support team now
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